2nd Line IT Field Engineer

2nd Line IT Field Engineer

Permanent

Gloucestershire

Job Reference: 14816

£25000 - £29999 per annum


2nd Line IT Field Engineer – Gloucester - £DOE – Permanent

 

 

Due to expansion my client have a new vacancy for a 2nd Line IT Field Engineer to join a growing team. They are looking for someone whose main focus is delivering fantastic customer service and support and have the ability to work independently as well as working as a team.

 


Responsibilities:

  • Providing 2nd line support to the Helpdesk and providing onsite support for clients.

  • Experience of troubleshooting network issues at a Layer 2 level

  • Comfortable working on own initiative and as part of a team

Required Skills:

  • GCSE Mathematics and English

  • Experience in troubleshooting and deploying Server/PC/Laptop

  • Administrative knowledge of network infrastructure

  • Microsoft Office 2010-2016, Office365 knowledge

  • Microsoft Windows XP to Windows 10 Knowledge

  • Microsoft Server 2003-2016 Knowledge

  • Active Directory

  • Microsoft Exchange/Outlook

  • ADSL/FTTC/Optical connections

  • Experience supporting Firewalls

  • Managing wireless solutions

  • Full clean driving license

Benefits:

  • Company Laptop

  • Opportunity to study for industry recognised qualifications

If this appeals to you then please contact Joe on 01566 776 888 or send your CV to jmatthews@itecopeople.co.uk

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