Application/System Support Specialist

Application/System Support Specialist

Permanent

Gloucestershire

Job Reference: 14824

£20000 - £24999 per annum


Application/System Support Specialist – Gloucester – Permanent

 

Salary - £18,000 - £22,000 dependent upon experience

 

My client are looking for someone who can grow with their expanding business and has previous experience in a large business with multiple sites and has the knowledge, drive and ability to grow with the business as it expands.

 

Key Skills

  • Coordinate with Support and Development teams and 3rd party vendors

  • Communicate IT roadmaps

  • Systems testing

  • Managing file sharing, data access and management

  • Configuring authentication and authorisation services for remote devices

  • Disaster recovery, fault tolerance and high availability

  • Defining network infrastructures and network security

  • Setting up/configuring new Activ systems

  • Pro-active maintenance and extensive knowledge of relevant IT technologies, software products, information security best practices, Equas products and Equas services

  • Investigate, diagnose and resolve faults/problems from internal/external stakeholders to a high standard

  • Flexible & enthusiastic – willing to deal with issues as they arise in a hands-on role

  • Working with other departments, to ensure we are achieving our internal customers’ expectations.

Essential requirements:

  • Solid understanding of software systems and basic architecture principles

  • Basic understanding of database systems

  • Basic knowledge of database design, SQL, management and report writing

  • Experience of 1st/2nd line customer support in use of software applications

  • Good communication skills

  • Full current driving licence

Preferred requirements:

  • Software testing experience

  • Understanding cloud principles and delivery mechanisms

  • Working with network services experience

  • PC & Laptop hardware fault finding & repairs experience

 

If this appeals to you then please contact Joe on 01566 776 888 or send your CV to jmatthews@itecopeople.co.uk

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