Lead Consultant

Lead Consultant

Contract

LONDON

Job Reference: 14898

£400 - £499 per day


Lead Consultant

 

Lead consultant required to work on a large scale HR programme. Individual should have the following skills and experience but above should be someone who understands the demands of working on the client side of a large scale integration and can instil confidence in the client and third party integrators.

 

Previous demonstrable experience should include:

 

Previous experience:

  • Third party vendor management experience/System Integrator management experience

  • Competent with Service Cloud and standard sfdc functionalities (APEX knowledge would be great but not necessary)

    • Knowledge Mgmt.

    • Console

    • Assignment

    • Communities

    • Entitlement

    • Milestones

    • Lightning 

  • Experience with agile process & ceremonies

    • Optimum sprint planning

    • Resource management 

    • Functional groupings

  • Business process engineering (understanding of service centre case deflection processes)

  • Mgmt of various deployment processes and environment strategies

  • Be able to translate functional into technical requirements

  • Backlog management

  • User story detailing and management experience

  • Workshop management

  • Experience of global roll out using reusable process

  • Executive stakeholder Mgmt.

  • Able to work with the in-house Support Team managing the BAU, while the project team is deploying new functionalities or onboarding new markets

  • Previous experience deploying Salesforce (or any other case management tools) for HR would be ideal, but not mandatory.

 

Role: Lead Consultant (Salesforce)

 

Location: London

 

Rate: £450-475 p/d

 

Duration: 3-6 months initially

 

Please contact Miles Austin on 01566 776888 or email your Word CV to maustin@itecopeople.co.uk

 

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