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Vacancy

Application Support Engineer

Cheltenham • Contract • £500.00-£600.00 Per Day

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Summary

Overview

DV-Cleared Application Support Engineer – Contract (Outside IR35)

The Role
We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence.

Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week)
Rate: &£500 – £600 per day
Clearance: Active DV clearance required
Start: ASAP
Duration: 6 months
Key Responsibilities
Build && Deploy
  • Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
  • Configure and execute automated test suites with Maven and Cypress.
  • Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
  • Configure and integrate third-party software and appliances.
Monitoring && Verification
  • Track service performance and availability using Influx and Grafana.
  • Configure alerts to detect issues before they escalate.
  • Analyse logs and investigate anomalies in system behaviour.
Support & Troubleshooting
  • Provide 2nd/3rd line support, resolving issues and answering business queries.
  • Manage incidents, escalate problems, and conduct root cause analysis.
  • Implement proactive changes to improve service stability.
Maintenance
  • Automate tasks to reduce manual workload.
  • Conduct OS health checks, patching, and database housekeeping.
  • Support multi-site data centre operations.
Key Skills
  • Experience in a managed service environment with strong service delivery focus.
  • Hands-on with Infrastructure as Code (Terraform, Ansible).
  • Application development experience (Java or similar).
  • Strong problem-solving and analytical skills with sound decision-making.
  • Excellent communication and stakeholder management.
  • Proficient with Git version control.
Desirable Skills
  • Experience with microservices deployment and administration.
  • Familiarity with messaging platforms (e.g., AMQP).
  • Knowledge of S3 object storage.
  • Experience with RDBMS (Oracle or similar)
Services advertised are those of an Employment Business.