Business Systems Manager

Contract Business Systems Manager – ResourceLink (Zellis HCM)
&£425–£470/day (Inside IR35) | Hybrid – 2 days/week in London | 3–6 months | ASAP Start
Recruiting on behalf of a prestigious London-based client

We're looking for an experienced Business Systems Manager with strong technical expertise in ResourceLink (Zellis HCM) to join a major London-based organisation on an initial 3–6 month contract. This is a hybrid role requiring 2 days onsite per week.

Working within the Enterprise Systems team and reporting to the Head of Enterprise Systems, you&'ll manage a team of technical analysts/developers and take ownership of key HR systems, ensuring they're robust, secure, and optimised to meet evolving business needs.

Key Responsibilities:

• Lead the ongoing management, development and optimisation of ResourceLink (Zellis HCM) and related business systems

• Oversee 2nd and 3rd line support for business-critical applications, ensuring performance to SLAs

• Manage system upgrades, configuration, and integrations, including planning, testing, training and roll-out

• Collaborate with cross-functional teams to align systems with organisational strategy and improve business processes

• Identify opportunities for automation, efficiency, and improved user experience

• Ensure compliance with security policies and data protection standards

• Mentor and manage a specialist team, driving performance and continuous improvement

• Maintain system documentation, knowledge base and training materials

Essential Skills && Experience:

• Strong hands-on experience with ResourceLink (Zellis HCM), including configuration and support

• Proven track record managing complex enterprise applications in a large-scale environment

• Skilled in stakeholder engagement, system strategy, and service delivery

• Sound knowledge of data security, compliance, and IT service management (ITIL, etc.)

• Strong leadership capabilities – managing both internal teams and external suppliers

• Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems

Project management experience (e.g. PRINCE2, PMP) and familiarity with IT best practices are highly desirable.

This is a great opportunity to join a well-regarded organisation and make an immediate impact on the performance and direction of key enterprise systems.

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