Delivery Manager – Software Development & Integrations

Delivery Manager – Software Development & Integrations

Location: London (Hybrid)
Salary: £53,000 - £64,000 + Benefits
Contract: Fixed Term (12 Months)

The Opportunity

We are seeking an experienced Delivery Manager to join a large and complex organisation undergoing significant digital transformation. This is an exciting opportunity to lead the successful delivery of software development and integration initiatives while ensuring a smooth transition into operational support and continuous improvement.

Working across multiple business and technology teams, you will be responsible for managing software delivery workstreams, overseeing system integrations, driving stakeholder engagement, and ensuring projects are delivered effectively from inception through to business-as-usual operation.

This role requires someone with a strong blend of delivery leadership, stakeholder management and technical understanding, particularly around software development and integration delivery.

Key Responsibilities

• Lead the delivery of software development and systems integration projects.
• Manage multiple concurrent workstreams, balancing project delivery with operational priorities.
• Work closely with technical teams, business stakeholders and third-party suppliers to ensure successful outcomes.
• Own delivery plans, priorities, resource allocation and risk management activities.
• Oversee and improve service delivery processes, ticket management and operational performance.
• Drive continuous improvement initiatives across software development and integration services.
• Establish and maintain delivery reporting, KPIs, SLAs and performance metrics.
• Ensure effective transition of solutions from project delivery into ongoing operational support.
• Facilitate Agile delivery practices and promote collaborative ways of working across teams.
• Identify, manage and mitigate delivery risks, issues and dependencies.

About You

You will be an experienced Delivery Manager or Project Manager with a proven track record of successfully delivering software development and integration projects within complex environments.

Essential Experience

• Demonstrable experience managing the end-to-end delivery of software development projects.
• Strong practical, hands-on project management experience within software delivery environments.
• Solid understanding of the Software Development Lifecycle (SDLC), including requirements gathering, design, development, testing, deployment and support.
• Experience coordinating cross-functional teams including developers, analysts, architects, support teams and third-party suppliers.
• Proven ability to manage multiple priorities, workstreams and stakeholder groups simultaneously.
• Strong experience in planning, forecasting, resource management and delivery governance.
• Experience managing risks, issues, dependencies and change throughout the project lifecycle.
• Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Experience creating and presenting delivery reports, KPIs and performance metrics to senior stakeholders.
• Knowledge of Agile delivery methodologies and modern software delivery practices.

Desirable Experience

• Experience delivering systems integration projects.
• Knowledge of cloud-based technologies and integration platforms.
• Experience working with service management frameworks such as ITIL.
• Professional certifications such as PRINCE2, PMP, AgilePM, Scrum Master or ITIL.
• Experience with delivery and service management tools such as Jira, Azure DevOps or ServiceNow.

What's on Offer?

• Opportunity to play a key role in a major technology transformation programme.
• Collaborative and supportive working environment.
• Flexible hybrid working arrangements.
• Competitive salary and benefits package.
• Opportunity to influence and improve software delivery practices across the organisation.

If you are a delivery-focused professional with strong software project management experience and a practical understanding of the SDLC, we'd love to hear from you.

Send your CV to lramm@itecopeople.co.uk

Services advertised are those of an Employment Business.